Outseer Fraud Manager™

Detect More Fraud. Create Better Customer Experiences.

Identify risk earlier, make smarter fraud decisions, and protect customers from scams, account takeover, mule activity, and unauthorized fraud, without unnecessary friction

Trusted by leading financial institutions around the world

Industry-Leading Fraud Prevention

Fraud prevention proven at scale

Outseer Fraud Manager helps financial institutions detect fraud earlier, assess risk more accurately, and respond with confidence across the digital banking journey.

99%+

fraud detection rate with less than 5% false positives

$5T+

transaction value protected annually

120B+

transactions and digital interactions protected annually

Fraud has changed. Have your defenses?

Today’s fraud attacks are complex and evolve fast.

Financial institutions face increasingly sophisticated fraud attacks that combine stolen credentials, social engineering, malware, remote access tools, mule networks, and other techniques to bypass traditional controls. At the same time, they must reduce fraud losses, protect customers, and meet evolving regulatory expectations.

Adding more point solutions may address individual threats, but often increase operational complexity, create inconsistent decisions, and leave gaps in visibility as fraud becomes more interconnected.

Financial institutions need a better way to understand risk, respond to emerging threats, and protect customers across the entire digital banking journey.

Account Takeover (ATO)

Protect customer accounts from compromise, misuse, and unauthorized access by detecting and stopping account takeover attempts before fraud losses occur.

Scams and authorized fraud

Protect your customers from social engineering, manipulation, and scam-related payments by identifying high-risk activity early, so you can intervene before funds leave the account.

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Mule detection

Detect accounts used to receive, move, or launder fraudulent funds. Uncover mule activity and disrupt the movement of illicit money before it leads to further fraud.

See how it works

Payment fraud and unauthorized transactions

Prevent fraudulent transactions while maintaining a seamless experience for legitimate customers. Identify suspicious payment activity and apply the right level of intervention when risk is elevated.

All-Cause fraud Prevention™

One Platform. One View of Risk.

Detect and prevent fraud across the digital banking journey with a single, unified platform. By bringing together behavioral, transactional, device, location, and network intelligence, Outseer Fraud Manager gives a consistent view of risk across every customer interaction.

It transforms thousands of signals into actionable decisions, helping detect fraud earlier, respond with the right intervention, and investigate suspicious activity more efficiently. The result is lower operational complexity, stronger fraud outcomes, and a better customer experience.

flow diagram of Outseer's All-Cause Fraud Prevention platform
Core Capabilities

A set of capabilities that improve efficiency and put you in control

Fraud signals exist across customer behavior, devices, transactions, payment activity, and broader fraud ecosystems. Looking at any one signal in isolation can create blind spots. Outseer Fraud Manager helps financial organizations move from fragmented signals to intelligent decisions through four connected stages.

Fraud risk signals

Understand the full picture

Risk exists across every customer interaction. Outseer Fraud Manager helps you connect device intelligence, transaction activity, location data, behavioral patterns, payment relationships, and fraud intelligence so you can detect suspicious activity sooner and make more informed fraud decisions.

Behavioral Biometrics

Identify suspicious behavior that traditional controls cannot see

Detect hidden threats by analyzing how users interact with your digital channels. Integrated into the Outseer Risk Engine, behavioral biometrics helps you identify account compromise, social engineering, and automated attacks—even when trusted credentials and devices appear legitimate.

Mule detection

Disrupt the movement of fraudulent funds

Identify suspicious beneficiaries, unusual money movement patterns, and emerging mule networks before funds are dispersed, helping you reduce losses and strengthen fraud prevention.

Global Data Network

Benefit from insights beyond your own organization

Turn global fraud intelligence into better decisions. Powered by billions of transactions and digital interactions, the Outseer Global Data Network helps you detect emerging fraud patterns, strengthen risk assessment, and respond faster to evolving threats.

Fraud risk scoring

Assess risk with confidence

Not every anomaly represents fraud, and not every fraud event appears suspicious at first glance. The challenge is determining which signals matter most.

Outseer Risk Engine

Transform thousands of signals into a single, explainable view of risk.

Evaluate behavioral, transactional, device, location, and network intelligence in real time to identify the signals that matter most. The Outseer Risk Engine combines predictive models, historical patterns, and intelligence from the Outseer Global Data Network to deliver highly accurate, normalized risk scores that help you make better fraud decisions.

Explore the Risk Engine
Fraud decisioning and authentication

Respond intelligently

Detecting risk is only part of the challenge—financial institutions need to know how to respond. Outseer helps balance security, customer experience, operational efficiency, and regulatory obligations with adaptive policies, authentication, and intervention strategies aligned to your organization’s risk appetite.

Policy Manager

Translate fraud strategy into real-time decisions

Stay in control as fraud evolves. Outseer Policy Manager gives you the flexibility to define policies, risk thresholds, and intervention rules that reflect your risk appetite, so you can adapt quickly while maintaining operational consistency.

Authentication and intervention

Apply the right level of friction at the right moment

Balance security and customer experience with adaptive authentication and intervention strategies. Stop fraud while keeping legitimate customers moving by orchestrating Face ID, Touch ID, FIDO and passkeys, OTPs, transaction verification, customer warnings, and manual reviews according to real-time risk.

Fraud Investigation and optimization

Continuously improve

Fraud prevention is a continuous cycle of detection, investigation, and improvement. As new attack patterns emerge, you need to understand outcomes and continuously refine your strategies to stay ahead of evolving threats.

Case Manager

Turn investigations into stronger fraud outcomes

Give your fraud operations team a centralized environment to investigate suspicious activity, manage cases, and identify emerging fraud trends. Case Manager continuously learns from investigation outcomes, helping you improve detection accuracy and operational effectiveness over time.

Fraud Advisory Services

Turn fraud expertise into better performance

Stay ahead of evolving fraud with a team that works alongside you to optimize strategies, improve detection performance, and strengthen fraud outcomes. Outseer’s Fraud Advisory team combines fraud expertise, data-driven analysis, and deep platform knowledge to help you adapt as threats change.

Quote marks

The danger of customers being cheated through digital scams is increasing swiftly with the rapid adoption of technology for financial transactions. Organisations need to keep pace with this shift, and behavioural analytics are becoming critical to detect fraud mules and scams in near real-time. Outseer has been a partner in the journey to mitigate such frauds with their solutions as we move towards finding a real time resolution to these problems.

Ramesh Lakshminarayanan
CIO, Group Head IT | HDFC Bank
Superior Fraud Management

Learn and adapt to evolving threats

Fraud Manager just works. It keeps pace with evolving threats as it learns and adapts. Authenticate customers and profile risk to protect against account takeover, scams, and payment fraud.

The Outseer Difference

Fraud threats evolve.
Customer expectations rise.
Regulatory pressure grows.

Go beyond disconnected tools with a trusted partner that gives you the expertise, intelligence, and proven technology to make better fraud decisions today and adapt to tomorrow’s threats.

01

Proven in enterprise digital banking

Protect your digital banking sessions, authentication journeys, and high-risk customer interactions with a solution backed by more than 20 years of experience helping financial institutions combat evolving fraud threats.

02

Connect detection, authentication, and action

Connect risk scoring, decisioning, authentication, and case management within a single operational framework, helping you move from risk assessment to action more efficiently and consistently.

03

Built for evolving fraud threats

Stay ahead of account takeover, payment fraud, scams, mule activity, and hybrid attacks with a solution that adapts as fraud patterns change, so you can respond to emerging threats with confidence.

04

More than technology

Gain a trusted partner through Fraud Advisory Services, optimization programs, and ongoing collaboration to strengthen your fraud performance and continuously improve outcomes.

Experience Fraud Manager for yourself

Reduce fraud, prevent scams, and protect customers with industry-leading accuracy and minimal customer intervention.

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Additional Fraud MAnager Resources

Tap into our knowledge base

Datasheet
Outseer Fraud Manager
Download now
Article
The Agentic Commerce Trust Gap: Fraud and Authentication for Issuers
Read Now
Report
The Psychology of Scams
Access now

Frequently asked questions about Fraud Manager

What is a fraud management platform?

A fraud management platform helps financial institutions detect, assess, and respond to fraud across digital channels. Modern platforms combine risk scoring, behavioral analysis, transaction monitoring, authentication, and case management to help reduce fraud losses while maintaining a positive customer experience.

How does Outseer Fraud Manager work?

Outseer Fraud Manager combines behavioral, transactional, device, location, and network intelligence to assess risk across the digital banking journey. The platform evaluates these signals in real time, generates an explainable risk score, and enables institutions to apply the most appropriate response based on the level of risk and their risk appetite.

What types of fraud does Outseer Fraud Manager help prevent?

Outseer Fraud Manager helps financial institutions detect and prevent a wide range of fraud threats, including:

• Account takeover (ATO)

• Scam and authorized push payment (APP) fraud

• Unauthorized transactions

• Mule activity and money laundering behavior

• Bot and remote access attacks

• Social engineering scams

• Hybrid fraud attacks

How does Outseer detect account takeover attacks?

Outseer evaluates customer behavior, device intelligence, transaction activity, location data, and other risk indicators throughout the customer journey. This enables institutions to identify compromised sessions, malware-driven attacks, bots, remote access tools, and suspicious account activity before fraud losses occur.

What is mule detection?

Mule detection helps identify accounts used to receive, move, or launder fraudulent funds. By analyzing payment activity, beneficiary relationships, and money movement patterns, financial institutions can uncover suspicious mule activity and disrupt fraudulent fund flows before funds leave the ecosystem.

What is adaptive authentication?

Adaptive authentication applies different levels of verification based on risk. Instead of challenging every customer, institutions can dynamically invoke controls such as Face ID, Touch ID, FIDO and passkeys, one-time passcodes, transaction verification, or manual review when risk is elevated.

What is fraud risk scoring?

Fraud risk scoring evaluates multiple risk indicators to determine the likelihood that an activity or transaction is fraudulent. Outseer combines behavioral, transactional, device, location, and network intelligence into a single, explainable risk score that supports consistent fraud decisions across channels and use cases.

How does Outseer help reduce customer friction?

Outseer uses normalized risk scoring and adaptive intervention strategies to focus authentication and reviews on higher-risk activity. This helps institutions improve fraud detection while minimizing unnecessary challenges for legitimate customers.

What makes Outseer different from point fraud solutions?

Many fraud tools focus on a single threat or channel. Outseer Fraud Manager brings together risk intelligence, decisioning, authentication, and case management within a unified platform. This enables institutions to assess risk consistently, respond more effectively, and simplify fraud operations across multiple fraud types.

How does the Outseer Global Data Network improve fraud detection?

The Outseer Global Data Network provides intelligence derived from billions of transactions and digital interactions. This shared fraud intelligence helps institutions identify emerging threats, strengthen risk assessment, and benefit from insights beyond their own organization.

Can Outseer support both scam prevention and traditional fraud detection?

Yes. Outseer Fraud Manager is designed to address both authorized and unauthorized fraud. By combining behavioral intelligence, transaction analysis, mule detection, adaptive authentication, and fraud risk scoring, institutions can protect customers from scams, account takeover, payment fraud, and emerging hybrid attacks through a single platform.