Proven fraud protection
$5T+
total value of annual protected payments
120B+
transactions and digital interactions protected annually
450M+
cards and bank accounts protected

Protect digital accounts and payments across the customer journey

Manage every aspect of fraud prevention with end-to-end platform capabilities

The Outseer Platform is a proven transactional risk management platform for financial institutions and card issuers that provides comprehensive fraud protection across the digital journey. This enables customers to protect digital transactions from login through payment and mitigate fraud threats including card-not-present fraud, mule accounts, consumer scams, and Authorized Push Payment (APP) fraud. The Outseer Platform can be used with online and mobile banking, CNP 3-D Secure transactions, instant payments, account funding, and more. With better fraud detection and risk-based authentication, you gain higher transaction authorization rates, reduced fraud losses, reduced operational cost and an exceptional customer experience, all of which in turn drive increased revenue and profitable growth.
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End-to-end platform manages every aspect of fraud prevention
The Outseer Platform ingests data, produces a risk score, orchestrates third-party risk scores, executes transaction decisioning, and orchestrates authentication flows.
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Fueled by superior data and predictive AI models
Our Platform leverages proprietary predictive AI models and consortium data to produce a risk-based decision for every event and transaction.
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Authentication & data signal orchestration
Orchestrates data from first- and third-party sources, through centralized policies housed at a single decision point. Orchestrates authentication flows across numerous authenticators, to complete the job of risk-based decisioning.
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Optimize your customer experience
Allows you to customize customer intervention rates and messaging to optimize the customer experience, and easily make changes without costly professional services.
CORE TECHNOLOGIES

Powered by proven technologies

Powered by the Outseer Risk Engine and Global Data Network, Outseer’s robust and scalable platform has been used by the largest financial institutions in the world for more than 20 years. With risk-based decisioning, signal orchestration through our policy manager, authentication orchestration, and case management all working together, you can remove the complexity of managing multiple, siloed solutions.
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Ingests data from our Global Data Network
The Outseer Global Data Network™ is a collaborative data consortium that allows for near real-time sharing of high-quality signals from confirmed fraud events and indicators. The globally-sourced transaction intelligence has hundreds of contributors in over 50 countries, resulting in $322M in fraud prevented annually.
Powered by the Outseer Risk Engine
The Platform is powered by the Outseer Risk Engine™ which uses sophisticated and effective predictive AI models to detect and prevent fraud. Our algorithms work in real-time, analyzing transaction data, our consortium data signals from the Outseer Global Data Network, and first- and third-party signals.
Built-in orchestration capabilities
Outseer’s Platform orchestrates multiple third-party risk signals and authentication flows through our policy manager. Our platform provides the flexibility to build granular policies for different events in the customer journey that result in actions that leverage first- or third-party data.
CORE CAPABILITIES

Comprehensive suite of capabilities streamlines your work

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Outseer Policy Manager
The Policy Manager provides the flexibility to create policies that align with your desired outcomes and business objectives, enabling you to set risk thresholds based on your tolerance. These decisioning rules are automatically applied to risk scores and related data from the Outseer Risk Engine. You can select the appropriate authenticator for the situation from a growing variety that have been integrated with our Policy Manager.
Outseer Case Manager
The Case Manager helps you manage fraud events and minimize false positives. The web-based application enables fraud analysts to track the transactions that triggered a policy or rule to determine if they are fraudulent, as well as research cases and analyze attack vectors and fraud patterns for further analysis or to create new policies or update current ones.
Outseer Configuration Manager
The easy-to-use UI tool allows you to minimize the time and cost to deploy configuration changes by enabling you to make changes on your own rather than relying on professional services teams. You can view, edit and delete parameters impacting the look and feel of challenge flows, as well as create and edit tailored workflows based on transaction types. You can also maintain consistent branding across screens and in multiple languages.

Elevate your fraud defense: See the Outseer Platform in Action

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HOW IT WORKS

Platform in Action

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Data Signal Intake

The Platform takes in a diverse set of data sources to build a comprehensive understanding of each transaction. These data sources include transaction data, historical profile data, mobile device identifiers from our mobile SDK and web collection script, and data from our Global Data Network consortium, covering around 2000 attributes in addition to first- and third-party data sources. This data is aggregated, normalized and enriched using our proprietary data science within the Outseer Risk Engine.

Data Sources

  • Transaction Data: Information about individual transactions, such as amount, time, and location.
  • Profiles and Patterns Data: Data on past behaviors and profiles of cardholders and what they do such as what devices they use, IP addresses, and what they do with merchants, providing context and background for current transactions.
  • Consortium Data: Data from the Global Data Network, offering data entities from all confirmed fraud such as mobile device identifiers, cookies, IPs, merchant IDs, device fingerprint, and fraud patterns.
  • First-party Data Signals: Collected directly from the financial institution.
  • Third-party Data Signals: Adding an additional layer of data where necessary.

 

Data Aggregation and Enrichment

Once the data is gathered, the Outseer platform aggregates the data inputs, enriching them to create a holistic view of each transaction. This step ensures that the data is comprehensive and ready for detailed analysis.

Risk Engine Transaction Scoring

The enriched data is then processed by the Outseer Risk Engine. The Risk Engine utilizes our proprietary AI and ML approach to analyze the data and generate a Risk Score. The Risk Engine normalizes the raw score, which is correlated to the conditional probability of the transaction being fraudulent, to produce a score from 0 to 1000 according to a predetermined score distribution. The Risk Engine only uses the relevant data for the use case, so the score is tailored to every digital transaction. The benefits of this approach result in a model of high performance with a superior ability to explain the main indicators and factors driving your score.

Policy Manager Decisioning

The Platform then makes the data elements and the risk score available to the Outseer Policy Manager so you can render decisions based on specific risk profiles, customer segments and transaction types using different score decisioning thresholds, business rules and regulatory rules set by your financial institution. The Policy Manager also determines whether a user is challenged with step-up authentication, including what type of authentication.

Case Management Actioning

Transactions identified as high-risk or potentially fraudulent, including any transaction that was not allowed by the Policy Manager, are escalated to the Outseer Case Manager. This application allows Fraud Managers to investigate and resolve these transactions. Once resolved, feedback is instantly provided to the Outseer Risk Engine and Global Data Network. The Risk Engine uses supervised machine learning algorithms that produce optimal results with feedback from Case Manager and authentication feedback. This continuous feedback loop ensures that our risk models are constantly learning from past events.

Data Signal Intake

The Platform takes in a diverse set of data sources to build a comprehensive understanding of each transaction. These data sources include transaction data, historical profile data, mobile device identifiers from our mobile SDK and web collection script, and data from our Global Data Network consortium, covering around 2000 attributes in addition to first- and third-party data sources. This data is aggregated, normalized and enriched using our proprietary data science within the Outseer Risk Engine.

Data Sources

  • Transaction Data: Information about individual transactions, such as amount, time, and location.
  • Profiles and Patterns Data: Data on past behaviors and profiles of cardholders and what they do such as what devices they use, IP addresses, and what they do with merchants, providing context and background for current transactions.
  • Consortium Data: Data from the Global Data Network, offering data entities from all confirmed fraud such as mobile device identifiers, cookies, IPs, merchant IDs, device fingerprint, and fraud patterns.
  • First-party Data Signals: Collected directly from the financial institution.
  • Third-party Data Signals: Adding an additional layer of data where necessary.

 

Data Aggregation and Enrichment

Once the data is gathered, the Outseer platform aggregates the data inputs, enriching them to create a holistic view of each transaction. This step ensures that the data is comprehensive and ready for detailed analysis.

Risk Engine Transaction Scoring

The enriched data is then processed by the Outseer Risk Engine. The Risk Engine utilizes our proprietary AI and ML approach to analyze the data and generate a Risk Score. The Risk Engine normalizes the raw score, which is correlated to the conditional probability of the transaction being fraudulent, to produce a score from 0 to 1000 according to a predetermined score distribution. The Risk Engine only uses the relevant data for the use case, so the score is tailored to every digital transaction. The benefits of this approach result in a model of high performance with a superior ability to explain the main indicators and factors driving your score.

Policy Manager Decisioning

The Platform then makes the data elements and the risk score available to the Outseer Policy Manager so you can render decisions based on specific risk profiles, customer segments and transaction types using different score decisioning thresholds, business rules and regulatory rules set by your financial institution. The Policy Manager also determines whether a user is challenged with step-up authentication, including what type of authentication.

Case Management Actioning

Transactions identified as high-risk or potentially fraudulent, including any transaction that was not allowed by the Policy Manager, are escalated to the Outseer Case Manager. This application allows Fraud Managers to investigate and resolve these transactions. Once resolved, feedback is instantly provided to the Outseer Risk Engine and Global Data Network. The Risk Engine uses supervised machine learning algorithms that produce optimal results with feedback from Case Manager and authentication feedback. This continuous feedback loop ensures that our risk models are constantly learning from past events.

ADDITIONAL FEATURES

Adopt a full-featured platform

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Step-Up Authentication

An additional step-up authentication layer can be employed to further validate someone’s identity in high-risk scenarios or scenarios that violate your organization’s policies. This can include:

  • Challenge questions selected and answered by the user during enrollment
  • Out-of-band authentication, such as a OTP sent via text, call, or push notification
  • Biometrics, such as fingerprint and face ID based on the mobile operating system
  • Transaction signing – cryptographically sign transactions to verify integrity and authenticity, and fight financial malware attacks
  • Bring-your-own authentication methods, like tokens or FIDO-compliant biometrics
  • Passwordless authentication methods
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Proprietary ML/AI Model

The Risk Engine a uses a probalistic model that modifies its future risk predictions based on fraud volumes and risky behaviors seen in association with the specific feature value. The scoring task recalculates and updates the weights for the different feature values, based on the ratio between the fraud distribution and the genuine distribution of each predictor seen in the most recent fraud and genuine evidence.

Dynamic training uses customer case markings to deliver a custom-trained model that targets your specific fraud to increase fraud detection while maintaining low intervention rates. It provides quicker detection of new sophisticated attacks, identifies fast moving fraud patterns, and provides more accurate models per use case.

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Dashboard & Analytics

Our KPI dashboard surfaces key metrics such as fraud detection rates, intervention rates, transaction volumes, and transaction value, allowing you to track performance, as well as benchmark against industry norms.

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Mobile SDK

Outseer enables a secure and frictionless mobile experience. Our Mobile SDK is available for both iOS and Android devices. This SDK integrates with your mobile application, collects mobile device identifiers for risk assessment, and invokes biometrics and OTP push notifications as step-up authentication for flagged transactions.

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Check out our Solutions

Fraud Manager

Protect every step of your customers' digital banking journey with a powerful, comprehensive fraud management platform that utilizes predictive AI and machine learning along with a powerful policy engine to help prevent fraud and ensure a more secure and streamlined digital banking journey.
Learn more

3-D Secure

Maintain ongoing compliance with the ever-evolving 3DS protocol while minimizing fraud and maximizing card transaction approvals which in turn drive interchange income up. Your cardholders will enjoy a secure and frictionless digital shopping experience.
Learn more

FraudAction Services

Protect your customers, brand reputation, and bottom line with a rapid detection and takedown solution that detects and mitigates external threats including phishing attacks, scams, and trojans.
Learn more