BEDFORD, MA – January 8, 2024 – Outseer, a leading provider in solutions that defend against fraud, today announced enhancements to their market leading 3-D Secure solution with improvements to their case management and configuration manager applications.
Outseer continues to enhance its case management application, and this update is the latest of several updates which directly improves the efficiency of fraud operational teams and investigations. Unlike other 3-D Secure providers who require professional services to make changes to their solution, Outseer provides the flexibility to configure the platform and the customer experience directly in the case management platform. The latest enhancements improve the details of a specific case that can be tracked and reported in the case manager. For example, fraud teams can now perform more detailed actions with the customer PAN (Primary Account Number) and phone numbers directly through the case manager interface. Additionally, searching specific transaction details and instances has been improved.
In addition to case management changes, the latest release improves the configuration manager for more control over the OOB authentication methods for individual card authentication events.
“Operational efficiency plays an important role in the overall impact of fraud management solutions,” said Yogesh Patel, Chief Technical Officer at Outseer. “When fighting fraud, investigations and case management capabilities are significant drivers of overall operational costs. Outseer is unmatched at maximizing issuer and processor profits delivering 8-figure improvements over competitive providers when these efficiencies are combined with higher fraud catch, lower false positive rates, and higher transaction completion rates.”
To learn more about how Outseer delivers fraud solutions that work for you, visit outseer.com.
About Outseer
Outseer is the global market leader in fraud prevention solutions that enable financial institutions to reduce fraud losses and operational costs while improving customer experience. Leveraging our 20-year history as RSA Fraud & Risk Intelligence, Outseer continues to innovate, protecting digital transactions from ever-evolving fraud threats. Outseer achieves this through our experienced global team, with employees in over 15 countries. Our proven AI-based platform leverages unique data science built on decades of global transaction data, including our proprietary consortium data, and intelligently orchestrates diverse data signals and authentication flows. Trusted by thousands of customers in over 50 countries, including hundreds of the world’s largest financial institutions, our solutions safeguard millions of accounts, billions of transactions, and trillions of dollars annually. Outseer is backed by established private equity investors that share our vision for liberating the world from transaction fraud. To learn more about how Outseer delivers fraud solutions that Stop Fraud Not Customers®, visit outseer.com.