Core Risk Engine

Course Name Courses

Duration

Abstract

Introduction to Core Risk Engine
(Available in English and Spanish)

3 min

Introduction to Core Risk Engine
(Available in English and Spanish)

3 min

This video introduces the Outseer Risk Engine, which is a powerful proven tool at the heart of the Outseer technology stack. The Outseer Risk Engine incorporates over 20 years of dedicated data science expertise, reflecting the understanding of fraud prevention being a journey of constant adaptation to the shifting patterns of fraudulent activity.

Outseer Risk Engine & Global Data Network

30 min

Outseer Risk Engine & Global Data Network

30 min

This course describes the Outseer Risk Engine and Global Data Network as key elements in all Outseer products. You will learn their purpose, how they fit into the Outseer products’ workflows and how they operate.

Outseer Core Risk Engine, Fraud Metrics, and GDN

20 min

Outseer Core Risk Engine, Fraud Metrics, and GDN

20 min

This course provides a description of the Outseer Risk Engine’s purpose, its role, and the different steps involved during the Risk Scoring process. It also covers the key performance indicators related to fraud prevention, as well as the Global Data Network (GDN) impact on the Risk Engine.

Fraud Manager

Course Name Courses

Duration

Abstract

FM Product Overview
(Available in English and Spanish)

20 min

FM Product Overview
(Available in English and Spanish)

20 min

This course serves as an introduction to the Outseer Fraud Manager product, explaining how it uses Outseer Risk Engine to deliver high fraud prevention rates with minimal user friction. It also provides an overview of the basic functionality of the main components of Outseer Fraud Manager.

FM Mobile SDK

35 min

FM Mobile SDK

35 min

This course focuses on the Mobile SDK, a key element in the Outseer Fraud Manager product. You will learn about mobile authentication and how to apply it to transactions that originate from the web and from mobile channels.

FM Demo

12 min

FM Demo

12 min

This is a recorded demo by an Outseer sales engineer, showing how to set policies in FM Policy Manager, how to submit new cases in FM Case Manager, and how Outseer Fraud Manager on-premise interacts with the customers’ online banking application.

Fraud Manager On-Premise

Course Name Courses

Duration

Abstract

Introduction to FMOP

26 min

Introduction to FMOP

26 min

This course gives an introduction to Outseer Fraud Manager On-Premise and how it works to provide cost-effective protection for an entire user base, with centralized fraud detection and prevention across channels with low intervention. It also covers an overview of the basic functionality of the Outseer Fraud Manager On-Premise main components.

FMOP Administration Console

20 min

FMOP Administration Console

20 min

This course describes the Administration Console application, which is a key element within Fraud Manager. In this course you will learn the purpose of the Administration Console, how it fits into the overall Fraud Manager On-Premise solution, as well as an overview of how it operates.

FMOP Access Management

15 min

FMOP Access Management

15 min

This course focuses on the Access Management application, which is a Back Office web-based app within the Fraud Manager solution. You will learn how to manage users, roles, organizations and groups for use in Fraud Manager.

FMOP Policy Management L1

20 min

FMOP Policy Management L1

20 min

This course focuses on Policy Management, which is a Back Office web-based application within the Fraud Manager solution. You will gain a general understanding of the purpose of Policy Management in Fraud Manager On-Premise, and learn about key concepts within it.

FMOP Policy Management L2

60 min

FMOP Policy Management L2

60 min

This is the second course on Policy Management, within Fraud Manager On-Premise. Based on the introductory course, this content takes you on a deeper dive into the Policy Management application. You will understand the purpose of its features and learn how to use them to maintain a secure environment.

FMOP Case Management L1

10 min

FMOP Case Management L1

10 min

This course focuses on Case Management, which is a Back Office web-based application within the Outseer Fraud Manager solution. You will gain a general understanding of the purpose of Case Management in Fraud Manager On-Premise, and learn about key concepts within it.

FMOP Case Management L2

30 min

FMOP Case Management L2

30 min

This is the second course on Case Management in Fraud Manager On-Premise. Based on the introductory course, you will now gain a deeper understanding of the purpose of all Case Management features and learn how to use them to maintain a secure environment.

FMOP Customer Service

10 min

FMOP Customer Service

10 min

This course focuses on the Customer Service application which is a key element in the Outseer Fraud Manager solution. You will learn to manage user accounts, including locking and unlocking accounts, and additional features. Learners will get to explore the application pages and use them effectively.

FMOP Report Viewer

25 min

FMOP Report Viewer

25 min

This course focuses on the Report Viewer which is a key element within the Outseer Fraud Manager On-Premise solution. You will learn how to view and select Reports to help you evaluate system performance and end-user behavior.

Fraud Manager Cloud

Course Name Courses

Duration

Abstract

Introduction to FMC

23 min

Introduction to FMC

23 min

This course covers the introduction to Outseer Fraud Manager Cloud and how it works to provide cost-effective protection for an entire user base across all digital channels with risk-based account monitoring decisions. It also provides an overview of the basic functionality of the main Fraud Manager Cloud components, as an omnichannel anti-fraud hub, within the Microsoft Azure cloud.

FMC Administration Console

20 min

FMC Administration Console

20 min

This course describes the Administration Console application, which is a key element within the Fraud Manager solution. In this course you will learn the purpose of the Administration Console and how it fits into the Fraud Manager Cloud, as well as an overview of how it operates. This course is intended primarily for system administrators.

FMC Access Management

25 min

FMC Access Management

25 min

This course focuses on the Access Management application, which is a Back Office web-based app within the Outseer Fraud Manager solution. You will learn how to manage users, roles, organizations and groups for use in Fraud Manager.

FMC Policy Management L1

20 min

FMC Policy Management L1

20 min

This course focuses on Policy Management, which is a Back Office web-based application within the Outseer Fraud Manager solution. You will gain a general understanding of the purpose of Policy Management in Fraud Manager Cloud, and learn about key concepts within it.

FMC Policy Management L2

75 min

FMC Policy Management L2

75 min

This is the second course on Policy Management in Fraud Manager Cloud. Based on the introductory course, this content takes you on a deeper dive into the Policy Management application. You will understand the purpose of the app’s features, and learn how to use them to maintain a secure environment.

FMC Case Management L1

15 min

FMC Case Management L1

15 min

This course focuses on Case Management, which is a Back Office web-based application within the Outseer Fraud Manager solution. You will gain a general understanding of the purpose of Case Management in Fraud Manager Cloud, and learn about key concepts within it.

FMC Case Management L2

35 min

FMC Case Management L2

35 min

This is the second course on Case Management in Fraud Manager Cloud. Based on the introductory course, with this content you will gain a deeper understanding of the purpose of all Case Management features, and learn how to use them to maintain a secure environment.

FMC Case Management API

10 min

FMC Case Management API

10 min

This course focuses on the Case Management API, a key element in the Outseer Fraud Manager product. You will learn about how your organization can extract cases and activities from the Fraud Manager Cloud Case Management application.

FMC AdminService API

10 min

FMC AdminService API

10 min

This course focuses on the AdminService API, a key element in the Outseer Fraud Manager product. You will learn about the different ways the API provides administrative applications to your organization through the use of web services.

FMC Customer Service

15 min

FMC Customer Service

15 min

This course covers the Customer Service application which is a key element in the Outseer Fraud Manager product. You will learn how to manage user accounts, including authentication methods, and additional features. Learners will get to explore the application pages and use it effectively.

FMC Back-Coloring

30 min

FMC Back-Coloring

30 min

This course presents an overview of the Back-Coloring feature in Fraud Manager Cloud. The learner will be introduced to Back-Coloring, how it fits into the whole operation of FMC and how it works with other Back-Office applications, including Case Management. The course also covers the main configurations of Back-Coloring and how they affect the fraud-detection process.

During the course, you will be exposed to different use cases and real-life scenarios in which Back-Coloring enhances Fraud Manager’s fraud detection capabilities.

FMC Web Reports

25 min

FMC Web Reports

25 min

This course describes the Reports application, which is a key element within Fraud Manager Back-Office (BO) applications. In this course you will learn the purpose of the Web Reports, how they fit into FMC, and learn about different report types as well as an overview of how to use them.

FMC Raw Data Reports

20 min

FMC Raw Data Reports

20 min

This course focuses on Raw Data Reports, which are text files containing information on processed transactions and activities that were carried out within Outseer Fraud Manager Cloud. You will gain a general understanding of the purpose of these reports, how to access them, their structure and types.

3-D Secure

Course Name Courses

Duration

Abstract

Introduction to Outseer 3-D Secure
(Available in English and Spanish)

30 min

Introduction to Outseer 3-D Secure
(Available in English and Spanish)

30 min

This course gives an introduction to Outseer 3-D Secure and how it works to provide a frictionless, secure online shopping experience for cardholders. It also provides an overview of the basic functionality of the main components of Outseer 3-D Secure.

Outseer 3DS Policy Management

20 min

Outseer 3DS Policy Management

20 min

This course focuses on the Outseer 3-D Secure Policy Management application, including its data elements, Back-Office users and features along with specific use cases. Throughout the course, students will also learn how to manage, customize and work with Policy Management to configure their organizational policies in order to maintain secure, fraud-proof e-commerce transactions.

Outseer 3DS Case Management

30 min

Outseer 3DS Case Management

30 min

This course explains the Outseer 3-D Secure New Case Management Application, which is a key element in the Outseer 3-D Secure product. You will learn the purpose of the Case Management app, how it fits into the 3-D Secure workflows and how to use it.

Outseer 3DS Analytics Application

20 min

Outseer 3DS Analytics Application

20 min

This course explains the Outseer 3-D Secure Analytics application, including its components, user roles and features. Students will learn how to navigate, view and filter the analytics reports and charts within the Analytics application.

Outseer 3DS RGI Interface Overview

50 min

Outseer 3DS RGI Interface Overview

50 min

This course describes the RSA Generic Interface (RGI) and explains its use. The course lists the authentication workflows supported by RGI, explains each authentication workflow, lists the main RGI APIs and the data elements included in each message, and finally, lists the security and production requirements for setting up RGI.

Outseer 3DS Customer Service

35 min

Outseer 3DS Customer Service

35 min

This course describes the use of the 3DS Customer Service Application, including user roles and privileges, as well as the application’s features and capabilities to manage cardholders and their accounts. Learners will get to know how to navigate the main tabs and sub-tabs of the Customer Service Application.

Outseer 3DS Customer Service Administration

25 min

Outseer 3DS Customer Service Administration

25 min

This course explains the Outseer 3-D Secure Customer Service Administration application, including its components, user roles, and features. Learners will get to explore how to navigate through the application pages and how to use its features effectively.

Outseer 3DS Configuration Manager

55 min

Outseer 3DS Configuration Manager

55 min

This course explains the Outseer 3-D Secure Configuration Manager Application, which is a key element in the Outseer 3-D Secure product. You will learn the purpose of the Configuration Manager app, how it fits into the 3-D Secure workflows and how to use it.

Outseer 3DS Raw Data Reports

15 min

Outseer 3DS Raw Data Reports

15 min

This on-demand course explains the Outseer 3-D Secure Raw Data Reports, including their purpose, types and related features. Throughout the course, you will learn about the importance of these reports, and how to use them.

Outseer 3DS Demo

8 min

Outseer 3DS Demo

8 min

This is a recorded 3D-Secure demonstration showing how policies can be set on 3DS Policy Manager, how to submit new cases on 3DS Case Manager, how Outseer 3DS interacts with a merchant’s online check out page, and how users can benefit from the 3DS Configuration Manager application.

FraudAction

Course Name Courses

Duration

Abstract

Outseer FraudAction Overview
(Available in English and Spanish)

40 min

Outseer FraudAction Overview
(Available in English and Spanish)

40 min

This course provides an introduction to FraudAction, explaining how this service works, and its ability to manage 24/7 external threat detection and takedown using the Outseer Global Data Network.

Outseer FraudAction Dashboard Demo
(Available in English, Spanish, and Japanese)

13 min

Outseer FraudAction Dashboard Demo
(Available in English, Spanish, and Japanese)

13 min

This demonstration is a complete walkthrough inside the FraudAction dashboard that covers the main features of the tool and shows you how to get the desired information as quickly as possible.

Introduction to the Outseer Anti-Fraud Command Center

4 min

Introduction to the Outseer Anti-Fraud Command Center

4 min

This is an overview of “Outseer Anti-Fraud Command Center (AFCC)”, and the services it provides. In this content you will learn about the industry’s largest and most experienced anti-fraud department, and how it operates to provide 24/7 global coverage.

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